Travelers Insurance claims
How to file a claim
In case you purchased travel insurance on our site and need assistance with your claims, please fill the form for full support with the risk-free process, that we offer a complete money-back guarantee to fully cover your loss
Otherwise, you can file a claim by yourself with our instructions as below. The name of your provider can be found in the email confirmation that you received after buying travel insurance.
What should do at Pre-Trip:
It’s useful to take smart steps before and while traveling. This makes filing a claim easy if needed.
▪️Carry your policy: Always bring your policy number and the insurer’s emergency phone number when you travel. Keep them handy for quick access.
▪️Tell about health problems: Share any health issues with your insurer before buying the policy. This keeps your coverage valid for those conditions.
▪️Know what your policy covers: Read carefully what your policy pays for, especially “unexpected” events. Planned problems usually aren’t covered unless you buy a “cancel for any reason” option.
What need to do during a travel incident
It’s useful to take smart steps before and while traveling. This makes filing a claim easy if needed.
▪️In a medical emergency: Call your insurer’s 24/7 help line first in a crisis, especially medical. Some cut benefits by 30% if skipped.
▪️Make a report: Report theft or loss to police in 24 hours. If not, get a written note from hotel or transport
▪️Keep all receipts: Keep receipts for emergency buys like clothes, toiletries, or medical care
When to make a travel insurance claim
You can file a claim while traveling or after you get home, but not later than 30 days since the returning date. There are channels to file a claims that you can choose:
▪️Online portal: Most insurers offer online forms on their website.
▪️Mobile App: Some insurers let you file claims via their app.
▪️Mail: You can request and send forms by mail, but this takes longer
What documents I need to claim coverage?
Learn more about what travel insurance covers in the link.